eDock: the Cloud Software for eCommerce professionals

eDock was launched in Italy, and still nowadays it is the one and only one software for ecommerce on the new Microsoft Azure platform. Professional sellers and medium businesses are using eDock to improve their selling activities and automate processes even if they have loads of products. For these companies, eDock is the best offer we can make.

Certain ecommerce softwares you can find online, competitor with eDock, have technical limits that we ignored since when the software has been launched.

The result of their technical limits? Slow updates, even with small amount of products (10/15 thousands products) and clumsy procedures to synchronize (e.g. the need to have the pc turned on).

We know that many customers love to be in touch with a simple language when technology is concerned. For this reason, we hope that we managed to give answers to the most frequently asked questions thanks to our web cloud system!

Real-time update on every platform

eDock has a powerful notification engine which sells every single change related to quantities and stock to eBay, Amazon and other marketplace available, worldwide. Thanks to this automation, you will avoid negative feedback for those orders that now you have to cancel if the item is not available anymore.

Diversify your pricelists to sell with different price for different platform

Commercial flexibility and possibility to differentiate price for each marketplace are routine on eDock. You can see the same product on eBay.co.uk with a price, and then on eBay.de with another price, different from the price you see on Amazon. eDock flexibility, in this sense, will give you commercial appeal even if you “drown” shipping prices inside the product price.

Orders tracking on all marketplaces

If you sell online, you surely know how much it is important to send to your online markets pieces of information about shipping. You just have to add the tracking number on eDock and then this information will be sent to the marketplace.

API to integrate with your management program

The API REST set at your disposal is important if you want to integrate with any software by using eDock engine as if you have had directly its technology. Other companies have integrated their management program with Amazon or eBay through eDock. In this scenario of eDock usage, you will have directly on your management program or ERP the orders from Amazon or eBay and you can see synchronized your items’ quantity on marketplaces.

Communication flows to improve communication between co workers for order management

eDock has a flexible and high-performace order management system. You can choose the patch for your order to follow once you receive it on eDock. Each update is defined as a “work-in-progress” of the order, at every step you can decide to trigger different emails to your final customers or to the members of your organization.

Exportation for courier software

Orders export for the shipping company can be helpful to save time. With this function, you can export data related to the receiver and the orders destination in order to give this information to the company in charge to ship your packages.